Need Help

Need help?

Save time by finding an answer in just a few clicks.

Select a subject:

  • Installments for my Shopping

  • My Orders at FNAC

  • FNAC Cards

  • Return & After Sales Services

  • Delivery Methods

  • Renew my membership

  • I have a product that doesn’t work

I want to pay in installments

Please contact our Customer Service team on 44362222 for further assistance.

My order

Please contact our customer service team on 44362222 and provide your order number for assistance.

Fnac Cards

Call our FNAC Service Team on Please contact our customer service team
on 4436 2222 for assistance.

I want to return a product

Kindly visit our FNAC LAGOONA MALL store in Qatar accompanied with the invoice and delivery note. Please refer to our Exchange & Refund policy to make sure that your item is entitled for the same. For further information, please contact our Customer Service team on 44362222.

I want to know the delivery rates and methods

Our home delivery service is free of charge in the meantime. For more information, check our Delivery Service policy.

I want to renew my membership

This service is coming soon.

I have a product that does not work.

Kindly visit our FNAC LAGOONA MALL in Qatar accompanied with the invoice and delivery note. Please refer to our Exchange & Refund policy to make sure that your item is entitled for the same. For further information, please contact our Customer Service team on 44362222.