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Select a subject:

  • Installments for my Shopping

  • My Orders at FNAC

  • FNAC Cards

  • Return & After Sales Services

  • Delivery Methods

  • Renew my membership

  • I have a product that doesn’t work

I want to pay in installments

The Installment Plan from FNAC is in partnership with QNB, Commercial bank, and Doha Bank. The plan gives you easy and flexible payment terms when you purchase from FNAC.

No down payment, no fees, 0% interest and you can pay in 6 or 12 months.

To avail of the service you need to select pay in installment upon checkout and our customer service member will contact you to confirm the order and confirm your eligibility.

FNAC will process a sale of product(s) with a minimum required purchase of QR500 up to the limit available on your credit card. In addition, below are general points to be considered:

  1. By processing payment through the bank terminal, you irrevocably authorize the Bank to pay in full the price agreed between you and FNAC for the products you purchased; and to charge your Credit Card Account a fixed monthly installment agreed with FNAC until the price of the products has been charged in full to the Credit Card Account.
  2. The installment plan may not be used if the value of the products you purchased is less than QR500.
  3. You may not use the installment plan scheme under a temporary Credit Card limit increase.
  4. You may not make a partial payment of goods or services by means of the installment scheme.
  5. Upon processing the transaction, your available credit card limit will be reduced by the total amount of the transaction. The Bank will progressively restore your credit card limit as and when the installment payments are received by the Bank.
  6. Each month an equal installment amount shall be charged to the credit card account and included in the minimum amount payable as per the credit card terms and conditions.

In case of a refund of the item, bank fees will be deducted from the total amount. The amount will be confirmed based on the transaction value and date of the refund.

For more information please check the terms and conditions of the participating banks by visiting the below or contact us on 44362222

QNB

Commercial Bank

Doha Bank

My order

Please contact our customer service team on 44362222 and provide your order number for assistance.

Fnac Cards

Call our FNAC Service Team on Please contact our customer service team
on 4436 2222 for assistance.

I want to return a product

Kindly visit our FNAC LAGOONA MALL store in Qatar accompanied with the invoice and delivery note. Please refer to our Exchange & Refund policy to make sure that your item is entitled for the same. For further information, please contact our Customer Service team on 44362222.

I want to know the delivery rates and methods

Our home delivery service is free of charge in the meantime. For more information, check our Delivery Service policy.

I want to renew my membership

This service is coming soon.

I have a product that does not work.

Kindly visit our FNAC LAGOONA MALL in Qatar accompanied with the invoice and delivery note. Please refer to our Exchange & Refund policy to make sure that your item is entitled for the same. For further information, please contact our Customer Service team on 44362222.